Information about

Sustainable online shopping

The convenience of shopping online is undeniable. Some items are delivered as soon as the next day. At Brandfield consumer convenience is highly valued! However, there’s a less attractive side to online shopping: returns.

Most customers aren’t always aware of the impact of their online shopping habits. The increase in returns causes higher CO₂ emissions. It’s great to know that an item can be returned; it is even enshrined in law! But what can you do to shop more sustainably?

Check the size!

Don’t order items in (all) different sizes; check our size charts to find your perfect size. Still unsure? Ask our customer service for advice! You can also visit one of our stores to try on the items.

Return as little as possible

If you bought something that later doesn’t fit or you don’t like it, returning may seem obvious. But there are other options! Maybe you’ve purchased the perfect gift for an upcoming birthday. Or a friend might be very interested in your item(s). Consider these options first!

By creating this awareness among our customers we can work together to reduce returns and thus emit less CO₂ together. We can also ensure that necessary returns are processed as quickly as possible.

Together towards a cleaner world. Start with yourself!